Frequently Asked Question
🔸 1. How do I download and install Musway software?
🔸 1. How do I download and install Musway software?
You can find the latest version of our TuneST and D1S software in the [Download Center].Simply select your product, click “Download,” and follow the installation guide included with the file.
🔸 2. My computer doesn’t recognize my Musway DSP — what should I do?
🔸 2. My computer doesn’t recognize my Musway DSP — what should I do?
Check that your USB connection is secure and your drivers are updated.If the issue persists, reinstall the TuneST software or contact our [Technical Support] team for help.
🔸 3. How do I reset my Musway DSP or amplifier?
🔸 3. How do I reset my Musway DSP or amplifier?
Each product has a different reset process — refer to your model’s user manual in the [Downloads] section for detailed steps.
🔸 4. Are Musway products compatible with factory head units?
🔸 4. Are Musway products compatible with factory head units?
Yes! Musway DSPs and amplifiers are designed for seamless integration with OEM systems, including vehicles from BMW, Mercedes-Benz, and Audi.
🔸 5. How can I become an authorized Musway dealer?
🔸 5. How can I become an authorized Musway dealer?
Submit your application using the [Become a Dealer] form at the top of the page.Once approved, our sales team will contact you with next steps.
🔸 6. Where can I get help tuning my system?
🔸 6. Where can I get help tuning my system?
Our [Videos] section offers tutorials on using TuneST software.For personalized support, you can reach our technical team directly through the [Support Contact Form].